Getting started

From signing up to your team’s first checklist takes about an hour. You create your organization, answer seven short setup steps, and Mihwar makes your branches, your first checklists and your team’s accounts. Everything else you can add day by day.

Find your part

• Starting a new organization — signing up, the seven setup steps, practising with sample data and what is left to set up.
• Joining your team’s Mihwar — your first sign-in.
• The days after — your first week, app by app, your trial and questions.

Signing up

On Get started, type your name, your business’s name, your work e-mail and a password of at least 8 characters, then press Create account. That makes your organization, with you as its owner, in the language of the page you signed up on. Your account belongs to this one organization; if you also work for another company, use a different e-mail there.

The seven setup steps

Right after signing up, setup asks seven short questions. Press Continue to keep an answer, and jump between steps whenever you like. Nothing of yours is created until you finish; sample data, if you load it in its step, is made at once.

1. 1

   Basics

   Your time zone. It sets your currency, country and food-safety regulator too.
2. 2

   Branches

   Type each branch’s name — up to 30; the first is your default. With none typed, Mihwar makes one called Main Branch.
3. 3

   Your team

   One row per person: name, e-mail or username, branch and role (Manager, Supervisor, Staff or Crew — Crew to start). If you type more people than your plan allows, the step says how many fit.
4. 4

   Warehouse

   Yes, we have a central warehouse or No, each branch orders directly. With no warehouse, each item is ordered straight from its supplier; you can add a warehouse later under Locations (Smart Ordering).
5. 5

   Checklists

   Your starter checklists, all ticked: an opening checklist (daily at 07:30), a closing checklist (22:30), and the daily food-safety checklist of your regulator — SFDA for Riyadh, JFDA for Amman, Dubai Food Watch for Dubai, and the general HACCP food-safety checklist in any other city.
6. 6

   Sample data

   Load practice data if you want to try things first (below), or skip it.
7. 7

   Your data

   Upload your order history, or press Finish onboarding.

On every step, Skip to your dashboard finishes with what you have answered so far, and Explore with sample data loads the sample first. Finishing makes:

• your branches, and a Central Warehouse if you said yes;
• your time zone, and your currency, country and regulator where they were empty;
• the starter checklists you ticked, live at once — they run at every branch from their next due time;
• two shift types, Morning (08:00–16:00) and Evening (16:00–00:00), and three usual work rules that only warn — 48 hours a week, a 30-minute break in a shift over 5 hours, no more than 6 days in a row;
• the list of allergens and the starter label designs;
• an account for each person in your team.

Then a last screen shows when each checklist first runs and each person’s sign-in details. With e-mail working, people get an invitation; otherwise copy each temporary password and hand it over — it is shown only here. For someone with a username, Send on WhatsApp opens WhatsApp with the message written; you send it. Finishing twice makes nothing twice.

Practising with sample data

Load sample data adds three practice sites, fourteen practice items with 90 days of orders, a checklist due today and practice work in each app — all marked as samples and kept apart from your real work. Remove it whenever you like: see Organization & branches.

What is left to set up

Until your organization is running, your dashboard opens with Get your workspace ready, and Organization shows the same list as Finish setting up Mihwar. Each line opens the screen that does it, and ticks itself when it is really done — sample data never counts:

• Add your branches · Invite your team · Set up your daily checklists · Get your first checklist done
• Add your first procedure · Add your shift types · Send your first week’s schedule · Decide where people clock in
• Apply a QA pack · Add your equipment · Print the QR stickers · Print your first label
• Add your order history · Run your first replenishment (when you have a warehouse)

A line appears only for the apps your organization uses.

Your first sign-in

1. 1

   Open the invitation

   With an e-mail invitation, open its link (it works once, for 7 days) and choose your password. With a temporary password from your manager, sign in on the sign-in page with your e-mail or username.
2. 2

   Choose your password

   A temporary password asks you to choose your own straight away.
3. 3

   Your home

   You land on your home — for branch people, today’s work at your branch — in the language your manager picked. Change it any time: Your account.

Your first week, app by app

You don’t have to turn everything on at once. An order that works for most restaurants:

1. Day 1 — Checklists. Your starters are already running: watch the first runs come in on Live status, and look at anything that failed or was missed under Review (Checklists).
2. Day 2 — Documents. Add the procedures your team must read and sign, from a file or a bilingual template (Documents).
3. Day 2 — Scheduling. Adjust the shift types, add next week’s shifts, send them to the team and decide where people clock in (Scheduling).
4. Day 3 — Work orders. List your equipment and print its QR stickers, so a cook can report a fault in seconds (Work orders & equipment).
5. Day 3 — Labels. Add the recipes you prep and print the first labels (Labels).
6. Day 4 — Quality. Add your inspection forms and plan who inspects which branch (Quality).
7. Day 5 — Smart Ordering. Bring in your items and order history, then let one branch send its first request (Smart Ordering, Importing data).

Follow-ups need no setup: they open by themselves when something goes wrong (How the apps work together).

Your trial

A new organization starts with a 14-day trial of the Starter plan — 5 people (you are one, and everyone invited counts) and 500 items. Billing shows the days left. If no plan is chosen by its end, the Free limits apply; nothing is deleted. See Organization & branches.

Questions

I skipped the setup steps. Can I still do what they do?

Yes — everything is also in Organization and in each app: branches in Locations, people in Users, checklists in Checklists. The list under What is left to set up takes you to each.

My team didn’t get their invitations.

If e-mail couldn’t be sent, the last setup screen showed temporary passwords to hand over. You can make new ones any time in Users: Reset password (People & roles).

Can I use Mihwar for two companies?

Each account belongs to one organization. Sign up for the second company with a different e-mail.