The eight apps

Every app, in detail.

What each one does, what you get out of it, and what it connects to.

Checklists

Your opening checklist is a laminated sheet on a clipboard. You find out it wasn't done when something has already gone wrong.

A photo of the paper sheet, a PDF, a spreadsheet, an SOP or a ready pack — AI drafts it in Arabic and English. Or build it by hand.

Also inside

  • A step assigned to one person asks for their 4-digit PIN
  • A done step reopens only with a reason; every change is a new version
  • Missed and failed runs wait in a review queue
  • Ten kinds of step, from a tick to a signature

Works with

A critical step failsChecklistsA follow-up opens by itselfFollow-ups

Quality

Head office visits a branch and writes it up on paper. What was wrong, who fixed it — and is the branch better than last month?

Six ready packs, SFDA and Dubai Municipality among them. Or bring your own form as a PDF, photos or a spreadsheet — AI drafts it. Or build it by hand.

Also inside

  • A calibration register that reminds you before a probe falls due
  • Mock audits: every fail opens a follow-up
  • A daily summary each morning, and an alert on every critical fail
  • A maintenance note opens a work order

Works with

An inspection finds a problemQualityA follow-up, due by its severityFollow-ups

Follow-ups

The same fridge fails every month. Everyone knows. Nobody owns the fix.

Opened by themselves from checklists, inspections, deliveries, equipment and mock audits — or by hand, customer complaints included. Overdue first, then severity.

Also inside

  • Customer complaints logged with the product, batch and channel
  • A problem that keeps coming back opens a “Recurring” follow-up, one step more severe
  • The regulator’s report and the register as PDFs, with Hijri dates if you use them

Works with

A follow-up needs retrainingFollow-upsA training shift is bookedScheduling

Smart Ordering

Tomorrow's order is a WhatsApp message at midnight, based on a feeling.

Every item arrives filled in — from the branch’s forecast, your standard cart or your last request — and any number can change. No history yet? Type it; it learns as you order.

Also inside

  • Supplier orders sent on WhatsApp or by e-mail; the supplier confirms on a page, no login
  • “About to run short” alerts, every six hours
  • Log a promotion or an event; the next forecast counts it

Works with

A closing step reports a stockoutChecklistsTomorrow’s forecast knowsSmart Ordering

Work Orders

The fridge is broken. It's in a WhatsApp message, somewhere, from Tuesday.

Anyone can scan the sticker on the equipment — no login, no app. No sticker? A failed check, an inspection, scheduled maintenance or a manager opens it.

Also inside

  • Reports over 30, 90 or 180 days — time out of service, repeat faults, late work
  • A high or critical job opens a follow-up that can’t close until the work is done
  • A care plan drafted by AI from the equipment’s manual

Works with

A check on a piece of equipment failsChecklistsIts work order opens by itselfWork Orders

Documents

You updated the SOP three weeks ago. You can't prove anyone read it.

PDFs, Word files, photos and videos go into folders you can search and preview. Or AI writes an SOP, recipe, policy, training or HACCP plan in Arabic or English.

Also inside

  • Save a written document as a PDF or a Word file
  • Draft a checklist from an SOP in one tap

Works with

A procedure isn’t signedDocumentsIts checklist step won’t recordChecklists

Scheduling

You scheduled someone whose food-safety training had lapsed. You found out during the inspection.

Drag a shift type onto a day, copy last week, or let a follow-up book a training shift. Your work rules — hours, rest, breaks, Ramadan — are checked on every one, and nothing reaches the team until you send the week.

Also inside

  • Hours a manager checks, corrects with a reason and marks as checked
  • A printable weekly schedule, in Arabic or English
  • Checklist reminders go to whoever is on shift

Works with

A refresher is overdueDocumentsThe shift can’t be assignedScheduling

Labels

Prep labels are handwritten, and half of them have the wrong date.

Tap a recipe and print, print a whole prep list at once, or tick the prep step on a checklist and it prints by itself. Deliveries can be labelled as they’re received.

Also inside

  • Print history with one-tap reprints
  • “Use by” or “Best before”, set per recipe

Works with

A prep label printsLabelsIts batch check opensQuality

Links, not logins

People outside your team need no account

Each gets a link that shows only what it is for, and stops working when it should.

  • The inspector

    A read-only link with a QR code, for one branch or all, valid from an hour to seven days.

  • The franchise owner, landlord or client

    A 7-day link to an inspection’s report: the score, the findings and where their follow-ups stand.

  • The supplier

    The purchase order opens from WhatsApp or e-mail, in Arabic or English, and is confirmed with a note.

  • The receiving branch

    A tracking link: the status, the ETA and the driver’s first name — never quantities or prices.

  • Anyone at the equipment

    The QR sticker opens a fault report with a photo — even from a phone that isn’t signed in.

In every app

What comes with all eight

  • Each branch sees its own

    Roles are granted branch by branch, and every list, report and alert is cut to them.

  • Arabic and English, person by person

    Right-to-left, the Hijri calendar or both side by side, and alert e-mails in each reader’s language.

  • Keeps working without signal

    Checks, inspections, warehouse picking and fault reports save on the phone and sync when the signal returns.

  • The branch’s day on one screen

    Today’s checks, the next order, deliveries arriving, shifts, inspections due and SOPs to sign.

  • Alerts the way each person wants them

    In the app or by e-mail, chosen kind by kind — and yesterday on one page every morning.

  • Two-factor sign-in

    Authenticator codes with recovery codes, trusted devices and your sessions — and you can require it for everyone.

  • Your logo on every PDF

    Inspection packets, purchase orders, regulator reports and report exports carry your brand.

  • A sample restaurant to try

    All eight apps filled with sample data, removed in one click.

  • An audit log of every change

    Who changed what and when, with failed sign-ins and lockouts.

See your operation in one place

Start with one branch, one week of data, and one workflow. Expand only when your team is ready.

Features — every app, in detail | Mihwar